This client case study demonstrates how competencies can be used to clarify requirements for jobs that rely heavily on behavioral qualifications. Learn how Peer Support Canada turned to HRSG to:
- Further develop the core competencies needed by peer support workers.
- Leverage CompetencyCore software to provide a basis for their certification program.
- Ensure peer support workers have access to customized learning and development plans.
"So, we have these eight or nine competencies, and then we have very specific one or two-sentence descriptors that are behaviors connected to the competencies. Once we were able to provide this data, these statistics to those in the health field, they were more willing to buy into the importance of peer workers."
Lauren Dickler, Certification Coordinator
PSC | Peer Support Canada