Best practices for testing to measure employees

April 17, 2018 Caitlin Leishman

Testing is an integral part of any HR strategy, with a role to play throughout the talent-management lifecycle. Tests can be used during the hiring process, to evaluate ongoing job performance, and even to identify the next steps in an employee’s career progression. So it’s important to make sure you’re getting everything you can out of this versatile HR tool. Tests are generally useful for reliably assessing knowledge, skills, and abilities against a pre-defined standard. They are also often the basis for certification or compliance programs.

To be effective, fair, and legally defensible, tests should be applied consistently across the organization. This involves identifying a common measurement—whether it’s competencies or another metric for evaluating performance—and applying that measurement to every job. A test shouldn’t be seen as a one-way form of communication in which the organization gathers information about the employee’s performance or potential. It’s a two-way conversation which should hopefully provide as much insight to the assessed individual as to the manager or HR professional administering the assessment.

Whether you’re a large seasonal hirer, or have a regulatory responsibility to ensure the capabilities of your employees or stakeholders, competency-based testing can meet your needs. CompetencyCore Testing is the software platform that’s been built to address the common issues facing organizations that rely on testing. It can help you screen a large number of candidates at once; it provides the potential to objectively measure an individual’s competencies, skills or knowledge; and gives you the capability to manage and secure test questions to ensure defensibility and validity of your testing processes.

Competency-based assessments are an effective means of ensuring that everyone in an organization is capable of performing the tasks required for success. But competency-based tests also provide specific benefits at each stage of the talent management cycle. For instance, in recruitment they can help meet important job-specific or organizational competencies.  Competency-based tests are also crucial in ensuring effective employee development programs. Incorporating competencies into development programs can help keep your business competitive by ensuring alignment of individual personal development goals with organizational objectives. Finally, competency-based tests are key to ensuring employees stay motivated and engaged in their jobs. By recognizing the skills and knowledge they have, as opposed to just identifying areas that are lacking, you’re empowering employees to take control of their careers.

To learn more about how testing can be used to measure and support employee performance, contact one of our competency experts today!

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